实践操作报价(带模版)(2)

  外贸族 2008-04-05  【收藏】 【推荐】 【评论
外贸族:
实际上你催回复的时候一般都可以在什么节日显示你的存在,在多写一次,客户就印象多一次。但是不要完全有PUSH的那种感觉,客户一般的时间也比较紧,收到祝福要更好一些。象我对我的法国客户有时总彪他一两句法语。对方觉得很亲切,往往他回应的不是我的祝福,而是订单事宜。
还有这封,对方要求报两种价格我写给对方的信,请指教
Dear Frank,
Thank you for your letter and consolation.I am getting better from the dacoity.
I understand you need to evaluate the samples first.as I want to have a long relations with you that your any sample order is appreciated. {- P"
I do not know how to pick up the goods by your forwarder agent.our factory will produce while receiving the 30% deposit.will you inform me the procedure?
However I will quote you the EXW and FOB,please also note the EXW means EX-Shunde Longjiang town or Shenzhen,But I think your forwarder will not come to that far.I think you may pay the truckling from Shunde to Shenzhen first,.and in addition I do not know your name and address.so I left the blank at the to-address.Please do not contact our H.K. office in the PI because I will be in Shenzhen immovably.
Will you give me the color of the brown for our reference?
Regarding the material we are just using the standard italian leather.fire resistant foam is not included in the quoation.but if you require we can do it for sure.
Many thanks and kind regards
Respectfully
为什么要30%定金,这是我写给客户的解释。
Dear Frank
As the old Chinese proverb:"the road to happiness full of hardships"
I still have confidence on our future.
K$ K- Q9 m

In fact we have to place manufacturing order on the production department.with our deposit our accessories buyer will purchase dark brown leather,#304 stainless steel etc to run the procedure.if we can understand each other we will establish the trust.
On future orders I will be appreciated if you can inform me the transfer period that if you need the goods urgently we will  fill up the deposit to start manufacturing for you.
I will keep you informed that everyday I have asked our accountant for re-checking.
Furthermore I have already asked our factory to make model of the Barcelona coffee table.I will keep you informed.
I Remain With fondest regards
Respectfully & Companionably
Joe Lau
 
因为人民币不稳定,这种信还是要写的。
Dear Jean,.
Kind find the attached quotation for your reference.
Please note the quotation will be available in one month due to the fact  the RMB is changeful in value. % I6 E, d' K* v! O$ I0 [
Many thanks and kind regards
Respectfully
实际上我记得客户要和我做生意前我写过的一些信。
Dear David
CIF Barcelona
Shipping charge is based on quantity.
20ft:USD1600.00
40'ft;USD2950.00
40'HQ;USD3100.00
In CIF term.
Many thanks and kind regards
Respectfully
这个海运费的一报出去,对方就确认了订单数。
Dear Pontus
Thank you for your mail.
We have dealed with modern classics designed furniture for years.
As an initial contact we would like your exact order quantity and conclusion of our product based on our quotation.(enclosed)
We will make wise proposal to you if you can confirm the order quantity,
If you order few pieces that you are in urgent need we prefer air express.(plane)
If you need to order half (LCL) or container we prefer shipping because it is more economical to your company.
The quotation is based on our best quanlity especially in materials.
Many thanks again for your kind enquiry, Z# Q7 j9 Y& ^4 ^
Have a nice day.
With fondest regards
Respectfully
这封信是我最常用的了,反正要客户下单,就一定先要主动,让客户自己确认自己的订单,你直接操作就行了,有时没必要完全服务太多,你服务的根本就是要他PLACE ORDER 给你。
 
最后的问题,就是为什么有些客户报价之后,就没有回复了!
一般存在如下情况。
1,收集和比较价格,这些出现在非洲/中东的贸易商们。但是这个群体还真的是有客户群的,要下也是量比较大的。到他们的客户找到他们做生意,你就熬出来了。
2,等他们的客户核实,这些贸易发行商把你的产品在自己的CATALOGUE上做广告,直到有客户找他买东西,需要一个时间差和过程。当他的客户打钱到他帐上,他自然也会打钱到你的账户了。
3,是你的竞争对手。一就是卖同样的产品,需要比较价格才能定价。二就是纯粹要价格,象我们贸易公司如果有客户问我们,我们对工厂也是一样会先要价格,后来再看客户能不能做。
4,杂事等,没钱买就要凑钱咯,银行也要注册咯,展厅要申请咯,实际上他们虽然有客户,但是不一定有经理客户的平台,这种情况也是需要等待的。但是很多情况是完全可以做样品单的(只对家具来说) www.waimaozu.com
5,要下单,但是因为展会原因想看厂。又或者是等待你样品的质量审查。做生意要稳妥一点,肯定要先知己知彼的,要不到时延误一个交期,客户的损失又多大呢。
 
 
催的信一般也有如下几种。

普通的就是这几种
Dear Ethan,
I have just come back from the Dongguan furniture fair.
I am wondering if you need some classical furnitures.also the modern classics.
May I know the progress of your order?please let me know if you need anything.
Many thanks and kind regards
Respectfully
还有这样的
Ms.cora
Thank you very much for your kind consideration.
Await your good news.
Many thanks and kind regards
Joe
这封是我最经典的催回复信了,据说是第二天客户就把订单确认了/
Hello,Frank
Good Middle Autumn's day.
Today is Chinese Middle Autumn festival.
I wish to show my greetings to you and remain With my sincerely regards to you my friend. ! P+ N% W7 [!
Kind regards
Joe Lau
  
 
实际上你催回复的时候一般都可以在什么节日显示你的存在,在多写一次,客户就印象多一次。但是不要完全有PUSH的那种感觉,客户一般的时间也比较紧,收到祝福要更好一些。象我对我的法国客户有时总彪他一两句法语。对方觉得很亲切,往往他回应的不是我的祝福,而是订单事宜。比较粗鲁的就是WHEN WILL YOU PLACE YOUR ORDER这样的信,客户只会让你直接进入SPAM。你要知道,你不是全中国就你一家供应商。所以就算你最后就是坚持、坚持、再坚持。很多客人不一定能够马上购买你的产品,但是可能会是一个潜在的买家。所以,即使他这次没有买你的货,也必须要经常的通过邮件或者传真发给他一些他曾经感兴趣的资料,比如价格降低了,有新产品了,通过邮件发一些产品照片等,费用不高,但是会使客人知道你所经营的产品,随时会想起你,成为你的买家。 所以大家一定要有耐心,要会分析客户的情况。
报价的时候也一定要做比较专业的报价单,我看过很多很多工厂做过的报价单。虽然价格比较好但是不显眼,也没有完全列出客户要的资料。操作起来不方便,字体比较小。颜色轮廓不清楚。


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